Safeguarding cases

Confidential safeguarding cases — from first concern to referral

A locked case room for the DSL, leadership and named staff. Inbox, timeline, attachments in a private storage and automatic escalation — so no concern is ever lost in an email thread. Built around the UK statutory KCSIE / safeguarding lead model and Danish Serviceloven §153.

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Per-school inbox

Every open case in one place with status, owner, priority and last-updated. Visible only to leadership and named staff.

Structured intake

The intake dialog walks the staff member through what, when, who and observation vs interpretation — so the record is useful from day one.

Audit-tight timeline

Every note, status change and action carries a timestamp and author. No edit without a new line — full defensibility.

Attachments in a private storage

Photos and documents sit in a closed EU storage bucket with signed links — never visible to parents or other teachers.

DSL alert

The moment a concern is filed, the school's DSL gets a push notification — same minute.

Daily escalation tick

Safeguarding-daily-tick escalates stalled cases, sends a digest to leadership and reminds owners about open actions.

Chronology PDF

Export the whole case history as a chronological PDF — ready for referral, parent meeting or inspection.

Sub-role access

No teacher sees cases unrelated to them. Access flows through the central access control and is audited by the same database action.

In the classroom

Designated safeguarding lead

Receives every new case in the inbox, escalates fast and documents decisions defensibly.

School leader

Sees open cases, owner distribution and a morning digest — without seeing the confidential detail.

Form tutor / named staff

Files a concern in a minute with structured intake — no more sending it in an email.

Local authority safeguarding team

Receives the referral as a chronology PDF — complete, dated and gap-free.

Frequently asked questions

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